Last year's Medicare reform, which included the
first steps toward consumer choice and competition, is being
undermined by bureaucratic red tape. The Health Care Financing
Administration (HCFA), the federal bureaucracy that runs the
Medicare program, announced on August 24, 1998, that it had
received only three applications from health care insurers seeking
to participate in the new "Medicare+Choice" program. The deadline for
applications was August 31.
The Medicare + Choice Program
The
Balanced Budget Act of 1997 (BBA) made some significant changes in
Medicare. Among them was an expansion of the types of private
health insurers that can contract with Medicare to provide benefits
to seniors, as well as methodological changes in the formula used
to determine how much the government would pay these insurers.
Before the BBA, only tightly managed
health maintenance organizations (HMOs) could contract with the
government under Medicare. The BBA expanded the program to include
preferred provider organizations (PPOs), provider sponsored
organizations (PSOs), point-of-service plans (POSs), private
fee-for-service plans (FFSs), and a limited number of medical
savings accounts (MSAs). In addition, Congress changed the payment
formula for private health plans, known as the Adjusted Average Per
Capita Cost or AAPCC, in an attempt to make payments to health
plans better reflect local market prices for health care.
One
reason insurers have been reluctant to participate in the
Medicare+Choice program is the limited amount of time they have
been given to study the complicated regulations governing
participation. Although Congress passed the BBA over a year ago,
HCFA did not publish the final regulations--covering 833
pages--until June 26 of this year, giving insurers little time to
absorb the massive document and submit a proposal to HCFA by August
31.
But
this short turnaround time is not the only difficulty. An
examination of the new regulations shows fundamental problems
facing insurers and consumers alike, such as the uncertainty of the
regulatory process and the substantial costs of complying with
HCFA's onerous and often unnecessary rules and regulations.
With
38 million beneficiaries, the sheer size of this market would seem
to be enough to tantalize any private health insurer. Insurers who
wish to participate in Medicare+Choice, however, must accept
significant barriers and government micromanagement as the price of
that participation. Among the many such challenges faced by these
insurers are government standardized benefits, price controls,
HCFA's micromanagement of service areas, and burdensome data
collection and reporting requirements.
Government Standardized Benefits
Congress requires all health plans
contracting with Medicare to cover the Medicare standard benefits
package, which includes new mandates for coverage of preventive
health services added to the program in the BBA.
Government-dictated health benefits not only deny consumers choice
by imposing a one-size-fits-all standard on health benefits, but
also inhibit the ability of insurers to respond to consumer needs
by marketing different products at different prices to
consumers.
Traditionally, many seniors found Medicare
HMOs attractive because these organizations were able to offer a
variety of benefits to beneficiaries that Medicare did not cover,
especially prescription drugs. But as Congress mandates more
benefits while holding payments to health plans at the same or, in
many cases, lower levels, health plans are less able to tailor
affordable products to seniors' needs. In fact, at the beginning of
this year--before BBA payment and benefit changes even took
effect--Medicare HMOs in California, Maryland, New Jersey, and
Pennsylvania announced premium increases and/or benefit
cutbacks.
In
addition, President Clinton, by Executive Order, recently required
all health plans contracting with Medicare to comply with his
"Consumer Bill of Rights and Responsibilities." These additional
mandates (which were not authorized by Congress) include access to
specialist services for people with chronic conditions,
requirements for provider credentialing and timeliness of coverage,
ensuring the "cultural competency" of providers, direct access to
women's health specialists, and the completion of a baseline health
assessment for all new enrollees within 90 days of coverage.
Moreover, HCFA has imposed spending limits without congressional
authorization by limiting beneficiary cost-sharing to $50 if an
enrollee visits an emergency room out of a health plan's network
area.
Price Controls
Medicare attempts to manage its finances
through government price-setting rather that market competition. In
traditional Medicare, payments to doctors are based on a
complicated formula called the resource-based relative value scale
(RBRVS), which in turn provides the inputs for the physician fee
schedule. Both of these formulas are subject to constant tweaking
and meddling by policymakers. When Medicare contracts with private
HMOs, another formula is used (the AAPCC) that attempts to measure
local and national per capita costs and blend them to come up with
a specific dollar amount that Medicare will pay per HMO
enrollee.
Medicare's price controls have had a
dreadful record in holding down program costs. As often happens
when prices do not reflect the relative supply of or demand for
services, Medicare's price controls force providers to shift
efforts and attention to areas in which these controls do not
exist, sending Medicare spending through the roof (as was evident
in the Medicare Part A home health program).
This
failure to hold down costs also is evident in the Medicare
contracting program, where HMOs were paid 95 percent of the average
Medicare fee-for-service costs. The assumption was that the
government would save 5 percent. Of course, this did not happen.
This policy had the effect of overpaying many HMOs in areas with
high concentrations of Medicare fee-for-service enrollees and
encouraged health plans to seek out healthy seniors.
Although Congress's tinkering with this
formula in the BBA may remove some of the previous irrationality,
it adds to the confusion surrounding the new program, further
discouraging insurers from offering plans. This type of
price-setting also invites new distortions in the future.
Health Plan Service Areas
The
BBA requires that private health plans charge the same premium and
provide the same benefits to everyone within a defined "service
area." Before the BBA, Medicare allowed HMOs whose service areas
crossed a number of different counties with different AAPCC rates
(which are defined by county) to vary premiums and benefits by
county (so-called flexible benefits). This new uniformity
requirement poses significant challenges to insurers interested in
entering this market, particularly for rural health plans.
What
is more, HCFA has the discretion to deny the designations of health
plan service areas proposed by insurers for a variety of reasons,
including a belief by officials that a health plan is attempting to
avoid providing coverage in high-cost areas. This concern and the
debate that surrounds it are eerily reminiscent of the futile
debate over designing boundaries for the government-sponsored
regional health alliances in the 1993 Clinton health plan.
In
testimony before the Senate Finance Committee, Jim Paquette, CEO of
the Sisters of Charity of Leavenworth, Montana, Region, had this to
say about the new Medicare rules to govern health plan service
areas:
It
is difficult for a plan to provide the same benefit throughout a
service area without receiving the same payment for each plan
member in that area.... Plans have three approaches to resolving
this problem under the new rules: reduce benefits in higher-rate
areas to cross-subsidize lower-rate areas; pull out of lower-rate
areas (rural areas); or seek HCFA approval of multiple M+C plans
offered by the same M+C organization.
Paquette went on to say that while the
uniformity requirement may have been well intended, he is concerned
that the real impact will be felt by seniors residing in rural
areas who will have few, if any, health plan options.
Limiting Consumer Choice
Perhaps the most daunting challenge facing
health plans is compliance with a host of new performance
standards. Insurers have raised concerns about HCFA's intention to
apply data collection and quality improvement standards that would
discriminate against certain types of health plans and would place
unprecedented administrative burdens on all plans contracting with
Medicare.
In
particular, insurers are concerned that a seemingly innocuous
provision requiring the collection of standardized plan data on
quality indicators and health outcomes would have the adverse
affect of requiring all forms of managed care to operate more like
HMOs. HMOs generally have structures for collecting this type of
information to help them manage patient care better, and often have
information systems in place that make these efforts less
burdensome. But managed care products like preferred provider
organizations are less "managed" by the insurer in that they offer
open access to providers and minimum, if any, care coordination by
primary care "gatekeepers." In the case of PPOs, the level of data
collection and case management necessary to measure health outcomes
would be exceedingly difficult and would force insurers to rewrite
very detailed contracts with their affiliated providers to require
them to meet these new demands for information-gathering.
In
testimony before the Senate Finance Committee, Dr. Daniel Lestage,
Vice President of Blue Cross/Blue Shield of Florida, remarked that,
"Ironically, far from increasing choice to reflect options in the
private sector, the Medicare+Choice regulations might end up
restricting choice for Medicare beneficiaries." Some bills before
Congress today, however, purport to protect patients from managed
care but would apply the same standards to all private managed care
plans.
Conclusion
The
Medicare+Choice program's experience during its first year will
provide a telling lesson for Congress and the Medicare Commission,
which is charged with determining solutions to Medicare's long-term
financial problems. So far, however, it does not look as if that
lesson will be a positive one, with Medicare transformed into a
consumer-driven, competitive health system. Rather, it seems more
likely that the lesson will be a negative one: that when Congress
and HCFA decide to micromanage choice with hundreds of pages of
rules and regulations, the consumer ends up with no choice.
Congress should take that lesson to heart,
comparing Medicare+Choice with its own lightly regulated
FEHBP--which offers a wide range of choices--and remove the
suffocating red tape that is frustrating attempts at Medicare
reform.
--Carrie J. Gavora is a former Health
Care Policy Analyst at The Heritage Foundation.