Last week, Google,
a company renowned for its search service, released the Google
Desktop, a software program that lets users search through
materials stored on their own computers, from e-mail to Word files
to recently browsed Web pages. The Desktop is Google's first major
foray onto the desktop, and its release may mark the beginning of
the end of Microsoft's dominance of that territory. This developing
challenge may confound those who have argued that Microsoft had a
permanent, unassailable monopoly, which could only be weakened by
government intervention. Perhaps someone should tell the
trustbusters in Washington and Brussels that technology markets are
working-and that their services are no longer needed.
Misplaced Files
Desktop search is
one of those ideas that have been around forever that no one could
get to work right. Ever used the file search function in Windows?
It takes forever, just like searching for messages in Outlook.
Finding things on the Internet is easy, but finding things on our
own computers often seems impossible.
Microsoft has been
talking about desktop search for some time and has promised to
include a database-driven file system in Windows for over a decade.
But the system Microsoft was developing was cumbersome, requiring
users to "tag" files with all sorts of identifying information,
such as the file's subject, its intended recipients, keywords, and
so on. As a result, the feature was recently bumped from
Microsoft's forthcoming upgrade of Windows, and probably will not
be released before 2010, if ever.
Google's approach
to the same problem was elegant in its simplicity. Just like a
Google web-search, users can simply type in a keyword or two when
they search. Google then gives results that are generally sensible.
Hiding a boggling complexity behind its clean interface, Google
demands very little of its users.
So as Microsoft
wrestled with its complex system, Google leapfrogged the company
with a desktop search tool based on the Google sensibility. As
happens so often in the famously dynamic technology market, Google
seems to have provided a long-awaited, useable application of ideas
that have been floating about for years. No surprise, most analysts
expect the Google Desktop to be wildly popular.
Bundling It
Together
Critically, this
new search software positions Google to make even deeper forays
onto the desktop. Because of other technological
advancements-specifically the rise of "web standards," which are
sets of rules that make it easy to create sites with desktop-like
functionality that work on all browsers-it is now routine to
develop new applications that are based on the Web, rather than on
the user's PC, and thus do not need Windows.
The most common
example of such Web-based services are e-mail systems such as
Hotmail and Google's own "Gmail," which are alternatives to
standard e-mail systems that run directly on a PC on top of a
desktop operating system. Today, many applications can be run over
the Web.
Google is well
situated to take advantage of this trend. Ironically, it may do so
by bundling services together, much as Microsoft itself bundled
services within Windows (to the ire of antitrust regulators).
Google is already rumored to be developing a browser of its own, to
compete with the now-dominant Internet Explorer. This in turn could
be integrated with its desktop software, Gmail, and other
applications to create a powerful, Web-based challenger to Windows
itself. And just as Google's Search Bar updates itself without any
user intervention, Google's new software could do the same,
bringing users new functionality instantly, without the hassles of
downloading and installation.
Google, of course,
is not the sole threat to Windows. Many other major players, from
IBM to Sun Microsystems, could also take a shot at the Microsoft
monopoly. Google may be in the catbird seat now, but in a world
where the operating system is not essential, the possibilities are
endless.
Of course,
Microsoft will respond competitively. Among other efforts, the
company is rumored to be constructing a lightweight desktop search
program for the next version of Windows. Users will benefit from
this competition, as they did from the "Browser Wars," but what
will the trustbusters think?
Lessons for Regulators
The lessons to
take from the Google Desktop is that the markets have ways of
dealing with monopoly and that market dominance may be much weaker
than it appears when markets are shifting and churning, as they
always are. Those who argued that only antitrust intervention would
break Microsoft's dominance may soon be proved wrong.
Andrew Grossman is
Senior Writer, and James Gattuso is Research Fellow in Regulatory
Policy in the Thomas A. Roe Institute for Economic Studies, at The
Heritage Foundation.