The selective use
of information to defeat adversaries is as old as warfare itself.
Psychological operations, known today as "information warfare" or
"strategic information operations," are legitimate arms for
controlling battlefields. Demoralizing an enemy's support base and
warning civilian populations to get out of the way can shorten
conflict and save lives.
Whether or not
information warfare is properly deployed depends on if it
effectively targets enemy communications, remains undetected, and
spares non-combatants from ill effects. Unlike warfare with rifles
and bombs, it uses Internet weblogs, posters, CDs, and even stories
in existing media. Sometimes the source is identified, sometimes
not. But there is a time to employ such tactics, and a time to set
them aside.
Perhaps the United
States has reached that latter point in post-Saddam Iraq, where
news articles, some covertly placed by U.S. military contractors,
according to reports, have undermined the credibility of Iraq's
fledgling media and tarnished America's image as a champion of a
free and independent press.
Obviously, it can
be difficult to determine when war is over and it is time to move
beyond suasion toward transparent dialogue with people who have
become allies. Markers like VE-Day and VJ-Day made it easy after
World War II.
Today, in
post-Saddam Iraq, the situation is muddled. The new Iraqi state is
not yet able to assert authority over all of its national territory
and fully provide for public safety. Meanwhile, well-funded
insurgents from within and outside continue to terrorize innocent
citizens in an attempt to sabotage fragile democratic progress.
They see a familiar order vanishing and want to halt progress.
Besides threatening publishers and broadcasters into accepting
their propaganda, terrorists have a covert press of their own.
In September 2004,
the U.S. Defense Science Board Task Force on Strategic
Communication reported that nothing seemed to counter the pervasive
negative image of the United States in the Middle East. It echoed
Pentagon dismay with ongoing U.S. public diplomacy efforts led by
the Department of State.
Those efforts have
been in reorganization mode since Congress and the Clinton
Administration merged the U.S. Information Agency into the
Department back in 1999. Meanwhile, Radio Sawa and Al Hurra TV,
outlets run by the U.S. Broadcasting Board of Governors, have done
little to weaken opposition to U.S. policies in Iraq among key
resistance groups; they feature mostly American pop culture and
scant news.
So it should have
come as no surprise when news reports surfaced last June that the
Pentagon had contracted with three Washington-based firms to
develop radio and TV programs, advertising, websites and weblogs,
and news articles to boost the image of the United States in the
Middle East. Well-funded and more mission-oriented, the Department
of Defense is in a position to plug gaps left by other
agencies.
However, this
information warfare campaign is now bumping up against peacetime
constraints. At issue are stories written by U.S. military
personnel, translated and placed by contractors in Iraqi papers
either as paid advertisements, news stories, or commentaries. One
reportedly ran as an opinion piece in the Baghdad newspaper Al
Sabah-as if written by an Iraqi citizen.
While there is
nothing unlawful about paying foreign publishers to run truthful
stories, questionable attribution puts allied goals and
non-combatants at risk. It can discredit the Iraqi and U.S.
governments and lead insurgents to attack publishers who print such
pieces-all good reasons to restrain this aspect of information
warfare while strengthening efforts to promote an independent press
and transparent public diplomacy programs to help feed it.
Fortunately, Iraqi
media have flourished since the Defense Science Board report.
Instead of the two newspapers, two radio stations, and two TV
stations that operated during Saddam Hussein's time, Iraq now has
more than 120 daily and weekly publications-many contentious and
partisan-dozens of radio and TV stations, a new independent news
agency, and no more bans on foreign satellite reception.
Moreover, the U.S.
government has plenty of other ways to promote balanced reporting.
The U.S. Agency for International Development funds journalist
training and media development. The National Endowment for
Democracy actively aids civil society by supporting local think
tanks, rights monitors, and other non-governmental organizations.
The U.S. Embassy in Baghdad's public diplomacy section can identify
key intellectuals and opinion leaders who might speak out against
the terrorists trying to overturn Iraq's democratic progress. All
these components must work together in order to influence Iraqi
public opinion.
Weak leadership
and coordination still dog public diplomacy efforts between U.S.
foreign operations agencies. As the third Under Secretary of Public
Diplomacy in the Bush Administration and someone who should have
the President's ear, Karen Hughes must pull these activities
together. If she gets all of Washington's overseas communicators
moving in the same direction, perhaps some of what the White House
wants to tell foreign audiences will begin to stick.
The ultimate prize
is a democratic Iraq, supported by a free and independent press.
While it is tempting to pull out all the stops to defeat remaining
insurgents, it becomes even more important to set a good example on
the information battlefield as that goal is achieved.
Stephen
Johnson is Senior Policy Analyst for Latin America in the
Douglas and Sarah Allison Center for Foreign Policy of the Kathryn
and Shelby Cullom Davis Institute for International Studies at The
Heritage Foundation.