TESTIMONY OF
PAUL ROSENZWEIG
SENIOR LEGAL RESEARCH FELLOW
CENTER FOR LEGAL AND JUDICIAL STUDIES
THE HERITAGE FOUNDATION
214 MASSACHUSETTS AVENUE, NE
WASHINGTON, DC 20002
BEFORE THE UNITED STATES HOUSE OF REPRESENTATIVES
COMMITTEE ON TRANSPORTATION AND INFRASTRUCTURE
SUBCOMMITTEE ON AVIATION
REGARDING
THE TRANSPORTATION SECURITY ADMINISTRATION'S
COMPUTER-ASSISTED PASSENGER PRESCREENING
SYSTEM (CAPPS II)
17 MARCH 2004
Good morning Mr.
Chairman and Members of the Subcommittee. Thank you for the
opportunity to testify before you today on the challenge of
maintaining the balance between security and constitutionally
protected freedoms inherent in responding to the threat of terror,
in the particular context of the Transportation Security
Administration's (TSA's) proposed Computer-Assisted Passenger
Prescreening System, known as CAPPS II.
For the record, I am a Senior Legal Research Fellow in the Center
for Legal and Judicial Studies at The Heritage Foundation, a
nonpartisan research and educational organization. I am also an
Adjunct Professor of Law at George Mason University where I teach
Criminal Procedure and an advanced seminar on White Collar and
Corporate Crime. I am a graduate of the University of Chicago Law
School and a former law clerk to Judge R. Lanier Anderson of the
U.S. Court of Appeals for the Eleventh Circuit. For much of the
past 15 years I have served as a prosecutor in the Department of
Justice and elsewhere, prosecuting white-collar offenses. During
the two years immediately prior to joining The Heritage Foundation,
I was in private practice representing principally white-collar
criminal defendants. I have been a Senior Fellow at The Heritage
Foundation since April 2002.
I note, as well, (with some degree of pride) that I formerly
served on the staff of this Committee as Counsel (Investigations)
under the Chairmanship of the Honorable Bud Shuster. So this is, in
a way, a homecoming for me and I am pleased to be back in this
room.
My perspective on the question before you is that of a lawyer and
a prosecutor with a law enforcement background, not that of
technologist or an intelligence officer/analyst. I should hasten to
add that much of my testimony today is based upon a series of
papers I have written (or co-authored with my colleagues James
Carafano and Ha Nguyen) on various aspects of this topic and
testimony I have given before other bodies in Congress, all of
which are available at The Heritage Foundation website (www.heritage.org). A
substantial portion of my testimony today are derived from a
forthcoming law review article entitled "Civil Liberty and the
Response to Terrorism" which will be published in the Duquesne Law
Review Spring 2004 issue.
For any who might have read portions of my earlier work, I
apologize for the familiarity that will attend this testimony.
Repeating myself does have the virtue of maintaining consistency --
I can only hope that any familiarity with my earlier work on the
subject does not breed contempt.
See Paul Rosenzweig, "Civil Liberty and
the Response to Terrorism," 42 Duq. L. Rev. __ (2004)
(forthcoming)
* * * * *
The civil
liberty/national security question is the single most significant
domestic legal issue facing America today, bar none. And, as
is reflected in my testimony today, in my judgment one of the most
important components of a responsible governmental policy
addressing this difficult question will be the sustained,
thoughtful, non-partisan attention of America's elected leaders in
Congress. Nothing is more likely, in my judgment, to allow
America to find the appropriate balance than your engagement in
this issue. What I would like to do today is assist
your consideration of this question by sharing with you some
general principles regarding the nature of the threat and then
nature of the liberty interest at stake, which underlie my analysis
of the CAPPS II program. Then I'd like to apply those
principles to the concrete issues raised by the CAPPS II
program. Finally, I will offer some thoughts on aspects of
CAPPS II where innovative technological solutions may answer some
of the challenges the program confronts and ways in which the
technological programs that underlie CAPPS II can aid security even
if CAPPS II is not implemented in its current proposed
configuration.
I.
The Threat of Terrorism - Type I and Type II Errors
The full extent of the terrorist threat to America cannot be fully
known. Consider, as an example, one domestic aspect of that
threat-an effort to determine precisely how many al-Qaeda
operatives are in the United States at this time and to identify
those who may seek to fly on domestic airplanes in the future. This
is the problem to which CAPPS II is directed.
Terrorism remains a potent threat to international security - as
the events of last week all too tragically demonstrate. The
list of terrorist targets now includes Madrid, Bali, Baghdad,
Najaf, Karachi, Istanbul, Mombassa, Jerusalem, Riyadh, Casablanca
and of course New York and Washington. The attacks in Spain
demonstrate that we cannot return to the "law enforcement" mindset
for handling terrorism that existed prior to September 11.
Terrorism is not a crime, to be prosecuted after the fact, like
murder. We have, in recent months, been tempted to forget
this fact - but we cannot.
Let's examine the scope of the problem: The U.S. State
Department has a list of over 100,000 names worldwide of suspected
terrorists or people with contact with terrorists. Before
their camps in Afghanistan were shut down, Al Qaeda trained at
least 70,000 people and possibly tens of thousands more. Al Qaeda linked
Jemaah Islamiyah in Indonesia is estimated to have 3,000 members
across Southeast Asia and is still growing larger. Although the
estimates of the number of al-Qaeda terrorists in the United States
have varied since the initial attack on September 11, the figure
provided by the government in supposedly confidential briefings to
policymakers is 5,000.
This 5,000-person estimate may include many who are engaged in
fundraising for terrorist organizations and others who were trained
in some fashion to engage in jihad, whether or not they are
actively engaged in a terrorist cell at this time. But these and
other publicly available statistics support two conclusions: (1) no
one can say with much certainty how many terrorists are living in
the United States, and (2) many of those who are in the United
States may seek to fly on domestic airlines in the foreseeable
future.
And, the scope of the problem is
enormous. These comparatively few potential terrorists are
hidden is a sea of travelers. For 2003 there were over 8.5
million domestic airplane departures, and more than 1.2 million
international departures. These planes carried over 552
million domestic and more than 123 million international
passengers - each of whom
requires some form of individual screening.
These statistics illustrates the
difficulty of the problem. The danger to America posed by
terrorists arises from the new and unique nature of potential acts
of war. Virtually every terrorism expert in and out of government
believes there is a significant risk of another attack - and Madrid
proves that point. Unlike during the Cold War, the threat of such
an attack is asymmetric. In the Cold War era, U.S. analysts
assessed Soviet capabilities, thinking that their limitations
bounded the nature of the threat the Soviets posed. Because of the
terrorists' skillful use of low-tech capabilities (e.g. box
cutters) their capacity for harm is essentially limitless. The
United States therefore faces the far more difficult task of
discerning their intentions and thwarting them. Where the Soviets
created "things" that could be observed, the terrorists create only
transactions an events that can be sifted from the noise of
everyday activity only with great difficulty. It is a problem of
unprecedented scope, and one whose solution is imperative if
American lives are to be saved.
As should be clear from the outline of the scope of the
problem, the suppression of terrorism will not be accomplished by
military means alone. Rather, effective law enforcement
and/or intelligence gathering activity are the key to avoiding new
terrorist acts. Recent history supports this conclusion. In fact, police
have arrested more terrorists than military operations have
captured or killed. Police in more than 100 countries have
arrested more than 3000 Al Qaeda linked suspects, while the military
captured some 650 enemy combatants. Equally
important, it is policing of a different form - preventative rather
than reactive -- since there is less value in punishing terrorists
after the fact when, in some instances, they are willing to perish
in the attack.
The foregoing understanding of the
nature of the threat from terrorism helps to explain why the
traditional law enforcement paradigm needs to be modified (or, in
some instances, discarded) in the context of terrorism
investigations. The traditional law enforcement model is
highly protective of civil liberty in preference to physical
security. All lawyers have heard one or another form of the
maxim that "it is better that 10 guilty go free than that 1
innocent be mistakenly punished." This embodies a
fundamentally moral judgment that when it comes to enforcing
criminal law American society, in effect, prefers to have many more
Type II errors (false negatives) than it does Type I errors (false
positives). That preference
arises from two interrelated grounds: one is the historical
distrust of government that animates many critics of CAPPS
II. But the other is, at least implicitly, a comparative
valuation of the social costs attending the two types of
error. We value liberty sufficiently highly that we see a
great cost in any Type I error. And, though we realize that
Type II errors free the guilty to return to the general population,
thereby imposing additional social costs on society, we have a
common sense understanding that those costs, while significant, are
not so substantial that they threaten large numbers of citizens or
core structural aspects of the American polity.
The post-September 11 world changes this
calculus in two ways. First, and most obviously, it changes
is the cost of the Type II errors. Whatever the costs of
freeing John Gotti or John Muhammed might be, they are
substantially less then the potentially horrific costs of failing
to stop the next al-Quaeda assault. Thus, the theoretical
rights-protective construct under which our law enforcement system
operates must, of necessity, be modified to meet the new
reality. We simply cannot afford a rule that "better 10
terrorists go free than that 1 innocent be mistakenly screened or
delayed."
Second, and less obviously, it changes
the nature of the Type I errors that must be considered. In
the traditional law enforcement paradigm the liberty interests at
stake is personal liberty - that is, freedom from the unjustified
application of governmental force. We have as a model, the
concept of an arrest, the seizure of physical evidence, or the
search of a tangible place. As we move into the information
age, and deploy new technology to assist in tracking terrorists,
that model is no longer wholly valid.
Rather, we now add related, but distinct
conception of liberty to the equation - the liberty that comes from
anonymity. Anonymity is a different, and possibly
weaker, form of liberty: The American understanding of
liberty interests necessarily acknowledges that the personal data
of those who have not committed any criminal offense can be
collected for legitimate governmental purposes. Typically, outside
the criminal context, such collection is done in the aggregate and
under a general promise that uniquely identifying individual
information will not be disclosed. Think, for example, of the
Census data collected in the aggregate and never disclosed, or of
the IRS tax data collected on an individual basis, reported
publicly in the aggregate, and only disclosed outside of the IRS
with the approval of a federal judge based upon a showing of
need.
What these examples demonstrate is not
so much that our conception of liberty is based upon absolute
privacy expectations,but
rather that government impingement on our liberty will occur only
with good cause. In the context of a criminal or terror
investigation, we expect that the spotlight of scrutiny will not
turn upon us individually without some very good reason.
This conception of the liberty interest
at stake (the interest that will be lost when Type I errors occur)
also emphasizes one other point about privacy - in many ways the
implementation of new laws and systems to combat terror are not an
unalloyed diminution of privacy. Rather the laws and
practices can substitute one privacy intrusion (for example, a
search of electronic data about an individual) for another privacy
intrusion (the physical intrusiveness of body searches at
airports).
Let me record, here, an anecdote that
illustrates the point - I've obscured the identifying details a bit
to protect my traveling companions' anonymity, but I assure you the
incident is true: Recently I was traveling through a small
airport in the West that was quite a distance from any border and
not an origination point (or arrival point) for any international
travel. Thus, the airport was a "low risk" for terrorist
infiltration. One of my traveling companions was a female
federal judge of adult years - completely outside the profile for a
terrorist. Nonetheless, the TSA complement, as part of its
routine searches, selected her for a complete screen of her
luggage. They proceeded to publicly examine all of her
clothing, including the dirty laundry she had accumulated at the
conference we had attended, literally displaying her lingerie to
anyone who cared to view it. My companion was mortified and
hastily urged all of us to go on to the gate and not wait for her,
as we had been. I have absolutely no doubt that at that
moment, if she had been asked, she would have gladly traded a small
amount of electronic privacy that would have verified her identity
as a federal judge for the significant physical intrusion she
suffered.
But this means that legal analysts
cannot make broad value judgments - each person weighs the utility
of their own privacy by a different metric. For many
Americans, the price of a little less electronic privacy might not
be too great if it resulted in a little more physical privacy - for
others the opposite result might hold. This suggests little
in resolving the tension, save that it cautions against allowing
the tension to be resolved by unrepresentative institutions like
the courts and in favor of allowing more representative
institutions, like the Congress, to do their best at evaluating the
multi-variable privacy preferences of the population. I would
urge you not, therefore, to be categorical in your condemnation of
any form of privacy intrusion - for you are not eliminating all
intrusions, merely trading one form for another.
Finally, it bears noting that not all
solutions necessarily trade off Type I and Type II errors, and
certainly not in equal measure. Some novel approaches to
combating terrorism might, through technology, actually reduce the
incidence of both types of error. More commonly,
we will alter both values but the comparative changes will be the
important factor. Where many critics of governmental
initiatives go wrong is, it seems to me, in their absolutism - they
refuse to admit of the possibility that we might need to accept an
increase in the number of a limited sort of Type I errors.
But that simply cannot be right - liberty is not an absolute value,
it depends on security (both personal and national) for its
exercise. As Thomas Powers has written: "In a liberal
republic, liberty presupposes security; the point of security is
liberty." The growth
in danger from Type II errors necessitates altering our tolerance
for Type I errors. More fundamentally, our goal should be to
minimize both sorts of errors.
II.
CAPPS II
One common critique offered by skeptics of new initiatives to
combat terrorism is the concern that advances in information
technology will unreasonably erode the privacy and anonymity to
which American citizens are entitled. They fear, in effect,
the creation of an "electronic dossier" on every
American. Attention to this issue has particularly
focused on TSA's proposal to use an enhanced information technology
program to screen airplane passengers. That program, known as
CAPPS II, would effectively conduct a computerized screen of every
passenger to assess his or her potential threat as a terrorist.
Since September 11th, the aviation industry has undergone many
changes to strengthen airport security. The TSA was created and
placed in charge of passenger and baggage screeners (who are now
federal employees). It has been using explosives detection
systems on 90 percent of checked baggage and substantially expanded
the Federal Air Marshal Service. However, little has been done to
determine whether a person seeking to board an aircraft belongs to
a terrorist organization or otherwise poses a threat. In
order to meet this objective, the Transportation Security
Administration is developing the Computer Assisted Passenger
Prescreening System II (CAPPS II).
Most of the changes made in airport security have focused on
looking for potential weapons (better examination of luggage, more
alert screeners) and creating obstacles to the use of a weapon on
an aircraft (reinforced cockpit doors, armed pilots, etc). A
computer-aided system would improve the TSA's ability to assess the
risk a passenger may pose to air safety.
A Bit Of History - CAPPS I: The current, limited CAPPS I
system was first deployed in 1996 by Northwest Airlines. Other
airlines began to use CAPPS I in 1998, as recommended by the White
House Commission on Aviation Safety and Security (also known as the
Gore Commission).
In 1999, responding to public criticism, the FAA limited the use of
CAPPS I - using it only to determine risk assessments for checked
luggage screening. In other words, between 1999 and September 2001
CAPPS I information was not used as a basis for subjecting
passengers to personal searches and questioning - only for
screening checked bags. As a consequence even if CAPPS I flagged a
high-risk passenger he could not be singled out for more intensive
searches.
After September 11 CAPPS I returned to its original conception and
is now again used to screen all passengers along with their
carry-on and checked luggage. However, the criteria used to select
passengers, such as last-minute reservations, cash payment, and
short trips are over inclusive. This is a very crude form of
pattern-recognition analysis. So crude that it can flag up to
50% of passengers in some instances, mainly in short haul
markets.
These criteria are also widely known and thus readily avoided by
any concerted terrorist effort. Nor does CAPPS I attempt to
determine whether or not the federal government has information
that may connect a specific perspective passenger with terrorism or
criminal activity that may indicate they are a threat to the
flight. And it is costly - I've heard informal estimates as high as
$150 million per year for domestic airlines to operate the
system. As a result, we are wasting resources: it's
likely that if Osama bin Laden tried to board a plane today CAPPS
would not identify him for arrest or further inspection.
Changing The System -- CAPPS II: The TSA believes that screening
what a passenger is carrying is only part of the equation and is
developing CAPPS II as a successor to CAPPS I in order to determine
whether the individual poses a threat to aviation security. CAPPS
II will use government intelligence and law enforcement information
in order to assign risk levels to passengers based on real
information not arbitrary models. The TSA will then be able
to devote more of its resources to those with a higher score
(indicating they pose a greater risk), than those deemed to be a
lesser concern (although some degree of randomness will need to be
retained).
In January 2003, TSA released a Privacy Act notice for CAPPS II,
the successor to CAPPS I. Since then, many
critics have raised substantial concerns. Some thought that CAPPS
II, as originally proposed, was too broad in scope and could
infringe on passengers' privacy. Others were concerned that the
government should not rely on potentially flawed commercial data to
prevent individuals from traveling by air. Some asserted that the
use of knowledge discovery technologies on a wide variety of
personal data could pose privacy and civil liberty
violations. Finally, many wondered if individuals would be
able to challenge their score.
In August 2003, TSA made available an Interim Final Privacy Notice
on CAPPS II, which includes substantial modifications to the
initial proposal based on many of the concerns voiced in response
to the first Privacy Notice.
Under the Interim Notice, TSA will not keep any significant amount
of information after the completion of a passenger's itinerary.
Furthermore, TSA anticipates that it will delete all records of
travel for U.S. citizens and lawful permanent residents a certain
number of days after the safe completion of the passenger's travels
(7 days is the current anticipation). TSA has also committed to
developing a mechanism by which a passenger targeted for more
thorough screening can seek to set the record straight if they
think they have been identified in error.
More importantly, the CAPPS II system has addressed privacy
concerns by severely limiting the types of private information
collected and the way in which commercial data will be
examined. The proposed CAPPS II system will access only a
"passenger name record" (PNR), which will include information
collected at the time the passenger makes the reservations, prior
to the flight. Selected PNR information (including name, address,
date of birth, and telephone number) will be transmitted to
commercial data providers for the sole purpose of authenticating
the passenger's identity. This process is similar to the credit
card application procedure used to check for fraudulent
information.
The way this works is relatively straightforward, and is in common
use today in the commercial world. A requesting party,
whether TSA or a commercial user, submits information (e.g. name,
address, phone number and date of birth) about an individual.
That identification information is then compared to information
held in numerous commercial databases. A numeric score,
reflecting the confidence with which an identity is authenticated
is then generated for each of the four pieces of information - that
score itself is based upon both the quality of the databases
queried and the frequency with which matches within the database
are found. The scores for each independent data field are
then combined for a cumulative score. Commercial data
providers will then transmit back to TSA a numeric score indicating
the degree of match between commercial data and TSA data, giving
TSA a good idea if the person is who they say they are. No commercial data will
be retained by the TSA and the commercial companies will retain no
travel data.
After the authentication phase, the CAPPS II system will conduct a
further risk assessment by comparing that identification
information to intelligence and law enforcement data. The
thresholds for action can be adjusted generically based upon
existing external threat intelligence. If we have information
that some form of attack is imminent, the threshold score for
enhanced screening can be lowered - and vice versa.
Passengers whose identity is confirmed with a high degree of
confidence and have no matches with intelligence or law enforcement
data will be less likely to receive additional scrutiny, whereas
those on the opposite end of the spectrum will likely be searched
more thoroughly or arrested as appropriate. This will allow
TSA to focus its prevention resources on those passengers who,
through a qualitative analysis, are determined to more
dangerous.
Assessing The Risks of Type I and Type II Errors: The CAPPS
II program poses some interesting and challenging problems in
adapting the law to new technology and the realities of new
technology to the law. First, if CAPPS II is to be effective
its hallmark will be the idea that some form of "result" will
necessarily be immediately available to TSA screeners on a
"real-time" basis so that they can make near-instantaneous
decisions regarding whom to screen or not screen prior to allowing
passengers to board the aircraft. If CAPPS II were designed
so that detailed personal information on each passenger were
transmitted to every TSA screener, all would agree that the
architecture of the system did not adequately protect individual
privacy. The analysis passed by the CAPPS II system to TSA
employees at the airport must be (and under current plans, will be)
limited to a reported color code - red, yellow or green - and
should not generally identify the basis for the assignment of the
code.
Thus, CAPPS II proposes to precisely reverse the privacy protection
equation being developed in other contexts. To protect
privacy, other information technology program disaggregate analysis
from identity by making the data available to the analyst while
concealing the identity of the subject of the inquiry unless and
until disclosure is warranted. In the reverse of this
paradigm, CAPPS II will disclose the identity of the potential
threat (through a red/yellow/green system displayed to the
screener, warning of a particular individual) but will conceal from
the screener the data underlying the analysis - at least until such
time as a determination is made that the two pieces of information
should be combined. The privacy protection built into CAPPS
II is therefore the mirror image of the more common system.
It is by no means clear which method of protecting privacy is ex
ante preferable - but it is clear that the two systems operate
differently and if we are to have any sort of CAPPS II system at
all, it can only have privacy protections of the second kind.
To reiterate a point made earlier, CAPPS II is not necessarily a
decrease in privacy. Rather, it requires trade-offs in
different types of privacy. It substitutes one privacy
intrusion (into electronic data) for another privacy intrusion (the
physical intrusiveness of body searches at airports). It will
allow us to target screening resources, while actually reducing the
number of intrusive searches: Currently 14% of the traveling public
are subject to some form of secondary screening. CAPPS II
will likely reduce that to 4% for additional screening. CAPPS II may also
have the salutary effect of reducing the need for random searches
and eliminate the temptation for screeners to use objectionable
characteristics of race, religion, or national origin as a proxy
for threat indicators. For many
Americans, the price of a little less electronic privacy might not
be too great if it resulted in a little more physical privacy,
fewer random searches, and a reduction in invidious racial
profiling.
Finally, the subject matter of the CAPPS II system calls for
heightened sensitivity to the potential for an infringement on
protected constitutional liberties. While the Constitution
affords no additional protection to information that an individual
has made available to other individuals or institutions and while
CAPPS II will not directly affect personal physical liberty, which
lies at the core of constitutional protections, CAPPS II does
implicate at least one fundamental liberty interest guaranteed by
the Constitution. Since the 1960s the Supreme Court has
recognized a fundamental right to travel - indeed, one might
reasonably say that one purpose of the Federal union was to insure
the freedom of commerce and travel within the United States.
Thus, there is a risk that a poorly designed system will
unreasonably impinge upon a fundamental constitutional
liberty. The risk of such impingement should not result in
abandonment of the program - especially not in light of the
potentially disastrous consequences of Type II error if there is
another terrorist attack in the United States. However, we
will need stringent oversight to provide the requisite safeguards
for minimizing infringements of civil liberty in the first instance
and correcting them as expeditiously as possible.
CAPPS II is therefore a paradigm for answering the question of
whether or not we can conceive of a suitable oversight mechanism
that would appropriately constrain executive authority while
allowing its application to circumstances we consider
necessary. In my view, the use of CAPPS II should be subject
to significant Congressional oversight, including spot checks (in a
classified means, if necessary) to insure that the CAPPS II
methodology is not being misused. Though the details would
need, of course, to be further developed, the outline of such an
oversight system might include some or all of the following
components:
·
CAPPS II should be constructed to include an audit trail so that
its use and/or abuse can be reviewed;
·
It should not be expanded beyond its current use in identifying
suspected terrorists and threats to national security - it should
not be used as a means, for example, of identifying drug couriers
or deadbeat dads. Thus, the
pending proposal to screen for outstanding criminal warrants should
be modified;
·
The program should sunset after a fixed period of time, thereby
ensuring adequate Congressional review;
·
CAPPS II should have significant civil and criminal penalties for
abuse;
·
The "algorithms" used to screen for potential danger must,
necessarily, be maintained in secret, as there disclosure would
frustrate the purpose of CAPPS II. They must, however, also
be subject to appropriate congressional scrutiny in a classified
setting and, if necessary, independent (possibly classified)
technical scrutiny;
·
An individual listed for additional screening or prohibited from
flying should be entitled to know the basis for his or her listing
and should have a mechanism for challenging the listing before a
neutral arbiter or tribunal. To the extent practicable the
review should be as prompt as possible;
·
Because commercial databases may be error-ridden, no American
should be totally denied a right to travel (i.e. red-carded) and
subject to likely arrest as a suspected terrorist solely on the
basis of public, commercial data. An indication of threat
sufficient to warrant denial of that right should (except in
extraordinarily compelling circumstances) be based only upon
significant intelligence from non-commercial sources.
·
The CAPPS II system should be designed so that the No-Fly/Red Card
designation, though initially made as the product of a computer
algorithm, is never transmitted to the "retail" TSA screening
system until it has been reviewed and approved by an official of
sufficiently high authority within TSA to insure accountability for
the system. Nor is there any
reason for the underlying data ever to be transmitted to the TSA
screener.
To a large degree, the pending CAPPS II proposal is already
structured to meet many of these criteria. For example, the
software platform under which CAPPS II will operate already
incorporates strong audit trail systems to uncover abuse and a
use-permission system that limits the potential. The
software, known as Radiant Trust, is derived from legacy technology
certified by the National Security Agency. It may not be
perfect, but it certainly is the best we can produce today.
Similarly, current plans are to never impose anything more than
enhanced screening on passengers on the basis of commercial data -
only governmental data will be used to list a passenger as a "No
Fly" risk.
Thoughtful critics have identified at least three potentially
significant problems in the current proposed system - the
possibility of mission creep, the need for a redress system and the
possibility that it will be thwarted by identity theft. Let
me address each of these.
The concerns with regard to redress are also well taken - though
not without solution. At this juncture, all we have is a
commitment for such a system. Unlike some critics, I
certainly anticipate that TSA will honor that commitment and
provide a viable redress system - and it is no basis for rejecting
a proposal that it has yet to be fully fleshed out. Any
system for redress must meet the following criteria:
·
It must be administratively nimble and quick, so that false
positives who are delayed in travel are corrected as rapidly as
possible;
·
It must be supple enough to ensure against repetition - that is,
the system must accommodate correction in a way that allows an
individual to travel in the future without being again mistakenly
singled out; and
·
There must be independent review of any adverse resolution where
the administrative process denies correction.
But these are not
impossible criteria. They can be readily met. To be sure, the
Congress should oversee the process, but it, too, can be
accomplished.
The identity theft problem is somewhat more intractable. Thus, while the
technology will allow the resolution of an identity - that is
determining whether the identity is a false, created one or not -
it cannot resolve the theft of a true identity. Given the
limited amount of information being requested in the PNR (name,
address, date of birth, and telephone number) it is possible that
individuals could pose as people other than themselves
readily. The only ways to enhance CAPPS II to fight this
prospect are to strengthen it -- by collecting additional
information about an individual; to return additional information
(for example, gender, height, weight and hair color) to the TSA
screener so that the screener could confirm the identity of the
individual before him; or by requiring travelers to use some
verified token or identification with clearance incorporated in
it. These are
neither technologically easy nor necessarily desirable results -
yet the conundrum of identity theft must be solved if CAPPS II is
to prove at all useful.
The current architecture of the system offers the best prospect
for combating the identity theft problem. CAPPS II will rely
on the same structure that commercial users employ using their
"best practices." And those commercial users have a
significant financial incentive to insuring that the algorithms
prevent identify theft. We are thus doing the wise thing in
harnessing the discipline of the market place as a means of
enabling improvement and change. Also, the use of readily
available commercial systems weakens, somewhat, any privacy
objection - it is at least a little odd to say that the same system
we use daily to verify a credit card application somehow becomes an
horrific intrusion when it is used to identify potential terrorist
risks.
Of equal significance, the criticism that the CAPPS II system is
subject to potential defeat through identity theft misses one of
the most significant and important points about enhanced
security. We know that no security system is perfect - thus,
instead of relying on a single system of security without backup (a
"brittle" system) we prefer to use layered security systems of as
many different forms as reasonable, so that the overall security
system is flexible - it bends but it doesn't break. The
"reasonableness" of a new system depends, of course, on its costs,
the level of its intrusiveness, and the ease or difficulty with
which it may be defeated. But the mere possibility of defeat
is not enough to warrant rejections - and given what we know of how
identity verification works in the commercial world (it is highly
successful, for example, in Las Vegas identifying gambling
cheaters),
there is every reason to anticipate that CAPPS II will meet the
cost-benefit threshold of utility.
Which brings us to the final question of effectiveness. Of
course, before full deployment, CAPPS II needs to demonstrate that
it can work. It holds great
promise - but promise is far different from reality. Thus,
the ultimate efficacy of the technology developed is a vital
antecedent question. If the technology proves not to work-if, for
example, it produces 95 percent false positives in a test
environment-than all questions of implementation may be moot. For
no one favors deploying a new technology-especially one that
impinges on liberty-if it is ineffective. Thus, CAPPS II must
be thoroughly tested. Conversely, we are unwise to reject it
before knowing whether the effectiveness problem can be
solved.
Some critics are skeptical that CAPPS II can ever work,
characterizing it as the search for a "silver bullet" that cannot
function because of Bayesian probability problems. That broad
statistical criticism is rejected by researchers in the field who
believe that because of the high correlation of data variables that
are indicative of terrorist activity, a sufficient number of
variables can be used in any model to create relational inferences
and substantially reduce the incidence of false positives. And, in other
environments, enhanced technology allowing the correlation of
disparate databases and information has proven to have potentially
significant positive uses. American troops in Iraq, for
example, use the same sorts of link and pattern analysis,
prediction algorithms and enhanced database technology that would
form a part of CAPPS II to successfully track the guerrilla
insurgency.
It is also important to realize that there may be potentially
divergent definitions of "effectiveness." Such a definition
requires both an evaluation of the consequences of a false positive
and an evaluation of the consequences of failing to implement the
technology. If the consequences of a false positive are relatively
modest (e.g. enhanced screening), and if the mechanisms to correct
false positives are robust (as recommended herein), then we might
accept a higher false positive rate precisely because the
consequences of failing to use CAPPS II technology (if it proves
effective) could be so catastrophic. In other words, we might
accept 1,000 false positives if the only consequence is heightened
surveillance and the benefit gained is a 50 percent chance of
preventing the next terrorist flight attack. The vital research
question, as yet unanswered, is the actual utility of the system
and the precise probabilities of its error rates.
See Robert W. Poole, Jr.
& George Passatino, "A Risk-Based Airport Security Policy"
Reason Public Policy Institute at 11 (May 2003).
III.
Some Speculative Thoughts and Analysis
Innovation - Since my goal
here is to do more than address the status quo let me briefly talk
about two innovative ideas that have yet to become part of the
discussion of CAPPS II generally and that may offer additional
technological or programmatic means of improving the system.
I offer them here in outline form - they are by no means fully
developed.
The first of these is something that K. A. Taipale of the Center
for Advanced Studies has called "verified pseudonymity." In effect,
verified pseudonymity, is a form of "traceable anonymity." It
would allow the disclosure of relevant and important information
while concealing that which is not necessary to disclose. In
the credit card context, for example, a merchant doesn't need to
know the name of the person carrying the card, he only needs to
know that the person is entitled to carry the card and that the
card can pay the fee. A card with no name, but with a
thumbprint, for example, would work. Similarly, in the air
transportation context, the traveler might carry a token with a
unique, anonymized identifier and that identifier (rather than his
name) could be compared to a database of prohibited
travelers. The result would produce the answer that TSA wants
- whether the person in question is "safe to travel" - without
necessarily requiring disclosure of the individuals identity or
other attributes. And the virtue of the "traceable" portion
of the anonymity is that if a match is made - if, for example, a
traveler is identified as a terrorist threat then (and only then)
could the government (through legal procedures to be determined by
Congress) break the anonymity barrier and identify the
individual. To be sure, the technology for this sort of
solution to the problem is still in its infancy, but I commend it
to the Subcommittee's attention as a possible technological answer
to some of the privacy concerns relating to CAPPS II - if only for
implementation at a later date.
The second suggestion is an idea of my own, inspired by some
consideration of a "Trusted Traveler" program. Let me return
to the paradigm that governs my thinking on CAPPS II - as with the
federal judge whose dilemma I described, the problem is not one of
a privacy invasion. We have long since passed the point
where, for example, one could colorably claim a right to travel
anonymously (i.e. pay cash, no identification, no name). So
some aspects of a travelers' privacy will have to be foregone - the
question really is which aspects an individual is asked to give
up. In other words: how much privacy must we give up
and in what mixture?
The precise amount of privacy one gives up must, of course, be
calibrated to the level of the threat we experience. One
could imagine, as a thought experiment, systems in which one were
required to give up all physical or electronic privacy in order to
fly. Thus, we could require all passengers to fly naked, or
let nobody fly who had not passed a full Top Secret security
background check. Of course, to suggest either course is to
recognize how absurd the proposals are.
Or is it? In my view, we should recognize the reality of a
privacy trade-off, and also recognize that different people might
make different choices. I was struck, for example, by the
fact that there already was an airline flight known as "Naked Air."
(albeit a bit of a lark).
Similarly, though the proposed "Trusted Traveler" program will
require something equivalent to a security background check for
entrants, it has been reported that many business travelers have
expressed an interest in the program. By their choices,
Americans are already voicing their preferences.
And that suggests the germ of a further idea - allowing choice for
the less frequent traveler of other, more moderate options.
We might, for example, envision a system in which a traveler could
opt among three possibilities - a "Trusted Traveler" program, a
limited electronic screening as embodied in CAPPS II that had
on-site electronic screening, and a baggage and personal screening
system akin to that which is now randomly applied. Imagine if
Americans were empowered to choose - you would be able to either
allow an in-depth examination of your personal background (and
receive the benefit of no physical screening); a modest examination
of your electronic records to verify your identity electronically;
or agree to forgo some physical privacy to permit examination of
your person and effects. Of course, we would need to know if
CAPPS II can work in "real time" at the airport or allow passengers
to make the choice at the time they book their trips.
Perhaps, given the various values that differing individuals place
on different aspects of their privacy, the availability of choice
would answer many of the concerns. Again, this is merely a
notion, but I offer it for the Subcommittee's
consideration.
Risk Assessment and Resource Allocation - I want to close with one other point
that I think is worth your consideration - one that is often not
remarked upon. I refer to the distinction between the risk
assessment and risk avoidance or reduction. This distinction
acknowledges the difference between the analysis aspects of CAPPS
II and the screening process itself.
Risk assessment - attempting to determine what risks there are and
the likelihood of the threat - is an inexact science. But it
is a science -- one that we use in rating risks throughout our
experience in the commercial world. It is also, at least in
theory, completely distinct from the question of risk
avoidance/reduction - that is, how we address the risks
identified. Risk assessment may inform resource
allocation but it does not specify how those resources are
employed. In the CAPPS II context, the process of determining
which airports are at greater risk is theoretically distinct from
the manner proposed for addressing those risks (i.e. screening the
individuals who are assessed as more risky).
We could, at least in theory, adopt a system where the CAPPS II
screening system did not result in an individual screening
determination. Rather, we could use it on a pure resource
allocation basis, surging additional TSA screening resources to
areas where the threat is perceived and then using those resources
to conduct a greater number of random screenings. It could
also be used to target at risk flights to allow for the better
allocation of limited Federal Air Marshal resources. Even
these uses, though less precise than the targeted use envisioned,
would be a vast improvement over the current situation.
Today, for example, TSA screeners are distributed throughout the
system based not upon an assessment of risk but rather on the
volume of traffic at an airport. Implicit in this assignment
is either the assumption that risk is directly proportional to the
volume of traffic or a conscious decision to disregard risk
assessment - the former is a gross over-generalization and the
latter is simply unwise and ineffective.
CAPPS II promises a change - we can envision the day when TSA
inspectors (and other resources such as Air Marshals), are
allocated in the way we think best addresses actual risks of harm,
increasing the chances of catching terrorists and minimizing the
unnecessary intrusion into people's lives at times and places where
there is no risk at all. Should Congress have any concerns at
all about the intrusiveness of individual screening it should, at a
minimum, recognize the utility of enhanced risk assessment
technology. To fail to do so would be even worse than our
current system.
* * * * *
In short, CAPPS II has some significant issues that need to be
addressed. But it also is a system of great promise.
Failing to make the effort to use new
technology wisely poses grave risks and is an irresponsible
abdication of responsibility.
As six former top-ranking professionals in America's security
services recently observed, we face two problems-both a need for
better analysis and, more critically, "improved espionage, to
provide the essential missing intelligence." In their view, while
there was "certainly a lack of dot-connecting before September 11,"
the more critical failure was that "[t]here were too few useful
dots." CAPPS II technology can help to answer both of these
needs. Indeed, resistance to new technology poses practical
dangers. As the Congressional Joint Inquiry into the events
of September 11 pointed out in noting systemic failures that played
a role in the inability to prevent the terrorist attacks:
4. Finding:
While technology remains one of this nation's greatest advantages,
it has not been fully and most effectively applied in support of
U.S. counterterrorism efforts. Persistent problems in this area
included a lack of collaboration between Intelligence Community
agencies [and] a reluctance to develop and implement new technical
capabilities aggressively . . . .
Or, as one commentator has noted, the reflexive opposition to speculative
research by some is "downright un-American." Though CAPPS II
technology might prove unavailing, the only certainty at this point
is that no one knows. It would be particularly unfortunate if
Congress opposed basic scientific research without recognizing that
in doing so it was demonstrating a "lack [of] the essential
American willingness to take risks, to propose outlandish ideas
and, on occasion, to fail." That flaw is the
way to stifle bold and creative ideas-a "play it safe" mindset
that, in the end, is a disservice to American interests.
Mr. Chairman, thank you for the opportunity to testify before the
Subcommittee. I look forward to answering any questions you
might have.